Discover how Microsoft uses Unbabel to deliver better customer experiences — no matter what language they speak.
James Cross, Digital & Service Senior Strategy Lead at Microsoft, describes the transformative effect Unbabel has had on Microsoft's support operations, boosting customer satisfaction scores while dramatically lowering costs.
Who said language had to be a barrier?
At Unbabel, we believe language shouldn’t stand in the way of relationships. By combining human expertise and artificial intelligence, we give businesses and their customers the ability to understand each other, make smarter choices, and have richer experiences.