Retail

Translation Costs: Avoiding Common Hidden Fees and Costs

Explore some of the most common hidden fees in translation projects, so you can avoid them and negotiate better translation costs with your service provider.

Recommerce Revolution: Can Your Translation Strategy Keep Up?

Recommerce brands are up against time-to-market pressures. Here’s how they can deliver quality translated content at the speed and scale the market demands.

Farfetch & Unbabel on Navigating Surges in Customer Service Requests

Valuable insights from the webinar: How to Navigate a Surge in Customer Service Requests presented at Customer Contact Week: Digital Europe.

How to Navigate a Surge in Customer Support Requests

How to Get CX Right and Drive Global Revenue Through Localized Content

How to Get CX Right and Drive Global Revenue Through Localized Content at Scale: Lessons Learned From Ooni Pizza Ovens

Ooni and Unbabel team up for a webinar and reveal how the pizza oven company localized content to find massive success in international markets.

Photobox Focuses on Top Quality Translation Via a Seamless Process through Unbabel

AI + Automation: Nestle’s Recipe for Feeding Innovation

Nestle’s R&D leader talks about how the food and beverage giant stays innovative using AI and automation.

Scale Now, Surge Later: Prepare Your Multilingual CS for Black Friday / Cyber Monday Peak

Providing a high-quality multilingual CX is a top priority for global companies. Here are three examples of how we helped DTC brands offer a consistently stellar CX.

Nestlé's Technology Recipe to Delighting Customers

What Retailers Can Learn from Panasonic’s Success Across Europe

Panasonic’s shift from a transactional customer experience to a customer-centered service delivery model is made possible by Unbabel’s AI translations.

3 Ways Retailers Can Expand Multilingual Capabilities Beyond Customer Service

How 3 DTC Brands Used Unbabel to Enhance Their Multilingual CX

Providing a high-quality multilingual CX is a top priority for global companies. Here are three examples of how we helped DTC brands offer a consistently stellar CX.

FARFETCH Elevates Customer Support Agent Experience with Unbabel

Concentrix and Consumer Electronics Leader Expand into Asian Markets with Unbabel

Scaling Customer Experience Within eCommerce

How Consumers Are Shopping in 2021 and How Brands Can Ensure Stellar CX

Consumers’ shopping behavior trends and insights for the 2021 holiday season and our recommendations for brands.

Guest Post: Nespresso’s Secret Brew to Building a Customer-Centric Business

Discover the core pillars of customer-centricity and how to build a customer-centric organization with our CS Heroes Webinar, featuring Nespresso’s Michela Cocco.