New Market Expansion

Proven Tactics for Building a Sustainable and Scalable CS Strategy

Mastering Multilingual Customer Support

Springer Nature and Unbabel Talk Translation Quality at Scale with Human-Refined MT

At LangOps Universe, Unbabel joined with partner Springer Nature for a talk on delivering high-quality multilingual machine translations at scale.

How GoCardless Achieved More With Less: Scaling Customer Operations Without Driving Up Costs

Unbabel Supports TechSmith’s 73 Million Active Users in 100+ Countries with Multilingual Customer Service

How to Support a Multilingual Customer Journey from Start to Finish

Two customer service experience leaders offer insights on how to implement a multilingual customer journey strategy across different regions and languages.

The Business Impact of Translation and Localization

Here’s how CxOs can think about translating and localizing content for international markets to reach their business goals.

Translation vs. Localization: Everything You Always Wanted to Know but Were Afraid to Ask

Translation and localization have similarities, but they’re not the same. Here’s an explainer of the two concepts and why they’re important to international brands.

Global Content Strategy to Drive Growth and Revenue

Delivering a global content strategy across languages can be hard. But businesses are still investing in localization, learn why from Val Swisher and Phill Brougham.

i18n vs. l10n: Internationalization and Localization Decoded

i18n (internationalization) and l10n (localization) are important when creating products for a global market. We explain what the terms mean and how they differ.

Why Fintech Is Disrupting the Customer Experience in Banking

The financial services industry is facing economic hardship. To keep growing globally, fintechs must constantly improve the UX. Here’s how.

Crypto Customer Service: The Role Translations Play in Cryptocurrency Adoption

Cryptocurrency has the potential to transform finance, particularly when it comes to cross-border payments. But adoption will require language translations.

iGaming Expansion: Up Your Ante With a Multilingual Player Experience

Craft an expansion strategy that leverages language to attract, convert, and retain iGaming players with Phill Brougham’s talk at SBC Summit Barcelona 2022.

Meet the Human Translators Behind Unbabel’s AI-Driven LangOps

Nothing matches the refinement of machine translation polished by human translators. Meet Chiara and Yi, two of the international editors behind Unbabel’s quality.

New Report: Global Trends in Marketing Localization for 2023

How are global marketers delivering multilingual content at the right quality to convert customers across all channels? Discover six marketing localization trends.

UX Localization: Design Beyond (Language) Borders

Design should be a stepping stone to UX localization. Learn more about responsive design and the role it plays in the internationalization and localization process.

Recommerce Revolution: Can Your Translation Strategy Keep Up?

Recommerce brands are up against time-to-market pressures. Here’s how they can deliver quality translated content at the speed and scale the market demands.

Tools of the Translation Trade: Backstage Access for Businesses Seeking to Scale Globally

Enter the world of translators and learn about creative liberty, ethics, demand, topic allocation, and more with Camila Pohlmann, Director of Community Operations.

The Nuts and Bolts of Global App Localization: An Exclusive Q&A with Juan Gil, Unbabel’s Head of Localization Solutions

Taking your app to the global stage? Unbabel can help. Delve into the key aspects of app localization with Juan Gil, our Head of Localization Solutions Architecture.