Maximize Resources & Optimization

Supporting Your Customers Through an Omnichannel Approach

Discover how a multilingual omnichannel approach can elevate the customer experience with Unbabel’s Henrique Dutra and Zendesk’s Kolton Kittleson.

Tips and Tricks for Excellent Customer Service That Doesn’t Blow Your Budget

Excellent customer service doesn’t have to come at an exorbitant cost. Learn more with experts Melanie Hornig, Johanna Pyykonen, and Adrian Swinscoe.

Springer Nature and Unbabel Talk Translation Quality at Scale with Human-Refined MT

At LangOps Universe, Unbabel joined with partner Springer Nature for a talk on delivering high-quality multilingual machine translations at scale.

3 Simple Steps to Enable Your Agents to Speak Every Language via Zendesk

Easily connect with customers all over the world: Follow Unbabel’s three simple steps and enable your agents to speak every language via Zendesk.

Launching a LangOps Platform Self-Service Trial

Discover Unbabel’s new free trial, granting you self-service access to our LangOps platform and first-hand experience of our high-quality translations at no cost.

Unbabel and Mouser Electronics Talk Content Localization at LangOps Universe

At LangOps Universe 2022, Unbabel joined with partner Mouser Electronics for a talk on localizing content at scale to accelerate international growth.

Happy Customer Support Agents, Happy Customers

Two support leaders offer insights on how to ensure customer support agents feel happy and empowered to deliver great customer service.

The Impact of Language Operations on Improving CSAT Scores and Other Customer Support KPIs

KPIs are key to achieving business goals, but have you built language and language tools into your CSATs, NPS, and TAT metrics?

New Report: Global Trends in Marketing Localization for 2023

How are global marketers delivering multilingual content at the right quality to convert customers across all channels? Discover six marketing localization trends.

Recommerce Revolution: Can Your Translation Strategy Keep Up?

Recommerce brands are up against time-to-market pressures. Here’s how they can deliver quality translated content at the speed and scale the market demands.

Global Trends in Marketing Localization 2023

84% of Marketers Used Localization for Revenue Growth in Uncertain Global Economic Outlook

Unbabel + Freshdesk Language Masterclass = The Secret Sauce to ACE Your Multilingual Customer Experience

Discover the secret sauce to ACE your multilingual CX with Michelle Merkl’s Unbabel + Freshdesk Language Masterclass at Freshworks’ E-commerce Bootcamp 3.0.

Hidden Sectors Supporting the Hospitality Experience: Creating Better Guest Experiences Through Localization

The hospitality industry relies on the support of these often overlooked sectors that can determine whether travelers experience a smooth or frustrating vacation.

A Full Broadcast on How TuneIn Turned Up the Dial With Unbabel and Secured 6 New Languages at 14% Cost Savings

How Unbabel Delivers Scalable, High-Quality Translations

Machine translation software isn’t always reliable, but Unbabel pioneered technology to deliver scalable, high-quality translations. Here’s our approach.

Hero Gaming Hits the Jackpot With Unbabel, Achieving Scaling Flexibility With 90% CSAT Scores

Global Electronic Components Distributor Reduced Time to Market from 4 Weeks To 1 with Unbabel

Digital Marketing World Forum (DMWF) Recap: How Global Brands Are Enabling Content Translation at Scale

For brands, translating content at scale is a heavy lift. But human-refined AI makes it possible. We explain in our DMWF webinar recap.