Language

Is Your Global Emoji Game CX-Optimized?

Can emojis help enhance your customer support and marketing strategy? And is your emoji game truly optimized for a global CX, or does it need some TLC? Find out now.

The Art and Science of Language Translation

Using the classic books as examples, we reveal the art of language translations and how it refines the science behind Unbabel’s LangOps platform.

The Travel Rebound: Are Brands Ready to Capitalize on the Current CX Climate?

Consumers are ready to travel, and brands have an opportunity to capitalize on this enthusiasm by elevating the CX with native-language customer support.

Unbabel Language Guides

How to Get CX Right and Drive Global Revenue Through Localized Content

German Consumers: Understanding Their Buying Habits and Customer Service Preferences

Are you considering expanding your business into the German market? Here are the economic factors, consumer preferences, and buying trends you need to know.

Boosting Your Global Online Presence with Multilingual SEO

Localized multilingual SEO is key for successfully localized websites, as search habits and keywords change across markets. Here are four elements to boost your SEO.

What to Expect from the Language Industry in 2022

From consolidation to a more concerted effort to tackle issues with biased AI, here are six predictions for the future of the language translation industry.

Addressing Lack of Diversity, Cultural Appropriation, and Other Missteps in CX Localization

Our recent survey found that customers want localized experiences, but brands still struggle to avoid cultural appropriation and diversity issues

How Language Inequity Impacts the Customer Experience

500K AI Moonshot Challenge will combine AI with emerging space technologies to combat Climate Change

Props to the Parrots, Power to the People: Celebrating the Humans that Make AI Work

Why Humans Still Need to be Involved in Language-Based AI

Will technology end the English language's global domination?

Getting serious about humor: Can AI understand jokes?

As humans, we’re able to tell if a sentence is funny or not, what constitutes a great pun, and which Friend cracks the best jokes. But can computers learn the same skill? The post Getting serious...

If language is subjective, how can we measure translation quality?

If you ask two people whether a translation is good or bad, in all likelihood you’ll get back two very different answers. How can we objectively measure translation quality when it seems so...

Do you speak internet? How internet slang is changing language

Ever since its appearance, the internet has had an enormous impact on our lives, including on the way we communicate both online and offline. From memes to exaggerated punctuation, learn how...