Integration

Supporting Your Customers Through an Omnichannel Approach

Discover how a multilingual omnichannel approach can elevate the customer experience with Unbabel’s Henrique Dutra and Zendesk’s Kolton Kittleson.

3 Simple Steps to Enable Your Agents to Speak Every Language via Zendesk

Easily connect with customers all over the world: Follow Unbabel’s three simple steps and enable your agents to speak every language via Zendesk.

2022 Year In Review: Translation Trends and Company Highlights

A look back at the year’s trends in translation and highlights as experienced by Unbabel.

Intercom Integrations for Translation: How Unbabel Delivers Seamless Multilingual Customer Support

Unbabel’s multilingual translation software integrates natively with Intercom so support agents can help customers in any language.

Unbabel + Freshdesk Language Masterclass = The Secret Sauce to ACE Your Multilingual Customer Experience

Discover the secret sauce to ACE your multilingual CX with Michelle Merkl’s Unbabel + Freshdesk Language Masterclass at Freshworks’ E-commerce Bootcamp 3.0.

Portuguese Unbabel joins Zendesk to offer real-time translations on Whatsapp

Portuguesa Unbabel junta-se à Zendesk para oferecer traduções em tempo real no Whatsapp

Unbabel Integrates with Zendesk to Offer Real-Time Translations

Unbabel Integrates with Zendesk Messaging

Are You Using Salesforce Service Cloud to Its Full Potential?

Unbabel’s Salesforce Service Cloud integrations instantly give customer support agents the power to assist customers across a range of languages. Here’s how.

Unbabel Offers a New Zendesk Messaging Integration, Providing Real-Time Translations on WhatsApp

New! Unbabel for Zendesk Messaging: Translations Extend to WhatsApp and Other Social Channels to Support a Modern Day CX

Unbabel and Zendesk are joining forces to add language translation to customer support chatbots for a more personalized customer experience in any language.

What’s New at Unbabel

Unbabel’s latest additions focus on enhanced privacy, localization, Named Entity recognition, and translation performance, as well as a new Help Widget feature.

3 Ways You Can Use AI to Supercharge Zendesk

From giving agents the ability to communicate in other languages to advanced analytics and insights, there are several ways AI can level up Zendesk. Learn more.

Unbabel Launches New Integration with Oracle B2C Service to Automate Multilingual Translation

With Unbabel for Oracle B2C Service, agents can automate translations with customers in multiple languages instantly and seamlessly.

Unbabel’s AI-Powered Language Operations Platform, Now on Dixa

Unbabel now integrates seamlessly with Dixa, the rapidly growing customer service platform.

Unbabel Integrates with Zendesk to Empower Agents

Unbabel and Zendesk Now Offer Multilingual Customer Service

Unbabel Integrates with Zendesk Agent Workspace