3 CX Experts Reveal How AI Can Improve Customer Experiences
Customer support leaders from very different industries offer insights about how AI can improve customer experiences.
Read Article
Customer support leaders from very different industries offer insights about how AI can improve customer experiences.
Read Article
Implement these three tips to achieve economies of scale, improve efficiency and team dynamics, and ultimately boost employee and customer happiness.
Read Article
Read Article
Discover how a multilingual omnichannel approach can elevate the customer experience with Unbabel’s Henrique Dutra and Zendesk’s Kolton Kittleson.
Read Article
Excellent customer service doesn’t have to come at an exorbitant cost. Learn more with experts Melanie Hornig, Johanna Pyykonen, and Adrian Swinscoe.
Read Article
Almost every translation platform and LSP claims to offer high-quality translations at scale, but how many of them have the ability to prove it? Find out more.
Read Article
At LangOps Universe, Unbabel joined with partner Springer Nature for a talk on delivering high-quality multilingual machine translations at scale.
Read Article
Read Article
Easily connect with customers all over the world: Follow Unbabel’s three simple steps and enable your agents to speak every language via Zendesk.
Read Article
Discover Unbabel’s new free trial, granting you self-service access to our LangOps platform and first-hand experience of our high-quality translations at no cost.
Read Article
Read Article
Two customer service experience leaders offer insights on how to implement a multilingual customer journey strategy across different regions and languages.
Read Article
Two support leaders offer insights on how to ensure customer support agents feel happy and empowered to deliver great customer service.
Read Article
Which trends will shape 2023’s financial landscape, and what role will language have to play? Discover why fintech should adopt language operations to stay on top.
Read Article
Unbabel’s multilingual translation software integrates natively with Intercom so support agents can help customers in any language.
Read Article
Learn more about how iGaming brands are expanding into new global markets using human-refined AI for translations and localization.
Read Article
Gen Z gamers are more connected and tech-savvy than any age group before them. Learn how gaming companies can learn to speak their language and level up their CX.
Read Article
Here’s how CxOs can think about translating and localizing content for international markets to reach their business goals.
Read Article
KPIs are key to achieving business goals, but have you built language and language tools into your CSATs, NPS, and TAT metrics?
Read Article
Cybercrime victims are in a crisis and need clear answers fast in their native language. Here’s how cybercrime customer care teams can give it to them.
Read Article
Loading More...