Cost Savings & Efficiency

Cost of Translation: Balancing Time and Quality

Trying to figure out how to balance the cost, time, and quality of a translation project? We’ve compiled all the information you need.

Translation Pricing: How Does It Work?

Learn what drives translation pricing up or down, and see how translation companies structure their prices and the factors they consider.

How Do I Get a Good Translation Service?

The keys to a quality translation service for strong customer service are a commitment to accuracy, a balance of machine and human precision, and scalability.

Proven Tactics for Building a Sustainable and Scalable CS Strategy

What Are the Different Types of Translation Services?

Translation is critical in a global marketplace. Here’s a look at the different kinds of translation services so you can find the right fit for your business.

How to Choose the Right Translation Management System

Learn how to select a translation management system that meets your operational needs, improves your ROI, and enables you to maintain the highest CSAT scores.

Translation Costs: In-House vs. Outsourced

Explore and compare the translation costs of in-house versus outsourced translators, plus the advantages and disadvantages of both approaches.

From Support Agents to Super Agents: Harnessing Tech to Assemble an A-Team

The kryptonite of business? Bad customer service. But with the right tech, subpar support and soaring costs won't be a threat. Learn how to supercharge your agents.

What’s New at Unbabel

Learn what Unbabel focused on in Q1 to address the changing landscape of AI and help businesses manage their operations more efficiently, lower costs, and scale.

How to Reduce Translation Costs with Machine Learning

Looking for a way to reduce your translation costs? Here’s how machine learning and quality estimation can help.

Translation Costs: Avoiding Common Hidden Fees and Costs

Explore some of the most common hidden fees in translation projects, so you can avoid them and negotiate better translation costs with your service provider.

3 CX Experts Reveal How AI Can Improve Customer Experiences

Customer support leaders from very different industries offer insights about how AI can improve customer experiences.

3 Tips for Getting More Bang for Your Buck in Multilingual Customer Service

Implement these three tips to achieve economies of scale, improve efficiency and team dynamics, and ultimately boost employee and customer happiness.

Supporting Your Customers Through an Omnichannel Approach

Discover how a multilingual omnichannel approach can elevate the customer experience with Unbabel’s Henrique Dutra and Zendesk’s Kolton Kittleson.

Tips and Tricks for Excellent Customer Service That Doesn’t Blow Your Budget

Excellent customer service doesn’t have to come at an exorbitant cost. Learn more with experts Melanie Hornig, Johanna Pyykonen, and Adrian Swinscoe.

How GoCardless Achieved More With Less: Scaling Customer Operations Without Driving Up Costs

Launching a LangOps Platform Self-Service Trial

Discover Unbabel’s new free trial, granting you self-service access to our LangOps platform and first-hand experience of our high-quality translations at no cost.

Intercom Integrations for Translation: How Unbabel Delivers Seamless Multilingual Customer Support

Unbabel’s multilingual translation software integrates natively with Intercom so support agents can help customers in any language.

The Business Impact of Translation and Localization

Here’s how CxOs can think about translating and localizing content for international markets to reach their business goals.