Case Studies

Unbabel Supports TechSmith’s 73 Million Active Users in 220 Countries with Multilingual Customer Service

FARFETCH Elevates Customer Support Agent Experience with Unbabel

Concentrix and Consumer Electronics Leader Expand into Asian Markets with Unbabel

Hopper Unlocks Fast and Reliable Language Support Through Kustomer Integration with Unbabel

Catawiki Boosts CSAT and Multilingual Support with Unbabel

Unbabel Helps Change.org Create Global Community Loyalty with Stellar Customer Service

Dashlane Simplifies and Scales Multilingual Customer Support Using Unbabel With Zendesk

Kiwi.com Builds Global Multilingual Customer Service Platform with Unbabel

Tile Finds 91% Cost Savings on International Customer Service Tickets with Unbabel

Unbabel Eliminates Linguistic Challenges and Enables Seamless Customer Care for Panasonic

Unbabel Helps GetYourGuide Expand to New Languages at a Tenth of the Cost

Powering up multilingual Support with Wargaming

TuneCore Expands Language Support from 5 to 29 Languages with Unbabel

Logitech masters 300% ticket volume increase with Unbabel

Logitech relies on Unbabel to empower its agents to communicate with its growing, global customer base across 13 verticals and 16 languages.

Microsoft saves 51% in multilingual support with Unbabel

Microsoft relies on Unbabel to empower their agents to deliver customer support on email and chat across 10 different languages and 7 product lines.

Customer Satisfaction scores that soar

Discover how Skyscanner increased its CSAT scores by more than 22%, with Unbabel’s AI-powered, human-refined translation solution.

Breaking the speed limit with support translation

TomTom was facing challenges delivering multilingual support at the speed its customers required. That’s where Unbabel came in.

Increase your support deflection by 17.5%

Zenly, the leading social map app, turned to Unbabel to deliver seamless multilingual support, reducing turnaround time by 83% and taking their deflection game to the next level.