A New Era in Quality Reporting is Here
Optimize your localization strategy with maximum access to quality transparency insights!
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Blog
Blog
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Cost of Translation: Balancing Time and Quality
Trying to figure out how to balance the cost, time, and quality of a translation project? We’ve compiled all the information you need.
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When Will Translation Software Equal Human-Level Translation?
Explore what machine translation is, how it is different from human translation, and how the future and potential of translating software shape ours.
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Translation Pricing: How Does It Work?
Learn what drives translation pricing up or down, and see how translation companies structure their prices and the factors they consider.
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How Do I Get a Good Translation Service?
The keys to a quality translation service for strong customer service are a commitment to accuracy, a balance of machine and human precision, and scalability.
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What Are the Different Types of Translation Services?
Translation is critical in a global marketplace. Here’s a look at the different kinds of translation services so you can find the right fit for your business.
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How to Choose the Right Translation Management System
Learn how to select a translation management system that meets your operational needs, improves your ROI, and enables you to maintain the highest CSAT scores.
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What’s New at Unbabel
Learn what Unbabel focused on in Q1 to address the changing landscape of AI and help businesses manage their operations more efficiently, lower costs, and scale.
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Translation Costs: In-House vs. Outsourced
Explore and compare the translation costs of in-house versus outsourced translators, plus the advantages and disadvantages of both approaches.
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How to Reduce Translation Costs with Machine Learning
Looking for a way to reduce your translation costs? Here’s how machine learning and quality estimation can help.
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Translation Costs: Avoiding Common Hidden Fees and Costs
Explore some of the most common hidden fees in translation projects, so you can avoid them and negotiate better translation costs with your service provider.
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3 CX Experts Reveal How AI Can Improve Customer Experiences
Customer support leaders from very different industries offer insights about how AI can improve customer experiences.
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Unbabel Launches Support for the Translation of New File Types to Include Excel, Word, CSV Files, and More
Translate CSV, XML, XLS, and more commonly used formats with Unbabel’s latest support for new file types, all without disrupting the structure of your content.
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Supporting Your Customers Through an Omnichannel Approach
Discover how a multilingual omnichannel approach can elevate the customer experience with Unbabel’s Henrique Dutra and Zendesk’s Kolton Kittleson.
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How to Elevate the Agent Experience With the Right Customer Service Technology
Customer service technology is an investment. The right tools increase agent productivity, lead to better engagement with customers, and elevate agent experience.
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The Pros and Cons of Customer Service Automation
Automation can be great for customer service, but it’s not without its downsides. Here’s the good and bad of automated customer support.
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Tips and Tricks for Excellent Customer Service That Doesn’t Blow Your Budget
Excellent customer service doesn’t have to come at an exorbitant cost. Learn more with experts Melanie Hornig, Johanna Pyykonen, and Adrian Swinscoe.
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Springer Nature and Unbabel Talk Translation Quality at Scale with Human-Refined MT
At LangOps Universe, Unbabel joined with partner Springer Nature for a talk on delivering high-quality multilingual machine translations at scale.
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3 Tips to Reduce Customer Service Costs While Maintaining Excellent Support
How can customer service reduce costs? Read on for three tips on how to leverage AI and technology to maintain excellent support at lower cost.
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Building Trust in Artificial Intelligence: The Pivotal Role of Quality Assessments
Unbabel ensures transparent quality evaluation through an advanced Language QA framework. Try our free demo for a quality assessment of your translations.
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