3 Tips to Reduce Customer Service Costs While Maintaining Excellent Support
How can customer service reduce costs? Read on for three tips on how to leverage AI and technology to maintain excellent support at lower cost.
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How can customer service reduce costs? Read on for three tips on how to leverage AI and technology to maintain excellent support at lower cost.
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Unbabel ensures transparent quality evaluation through an advanced Language QA framework. Try our free demo for a quality assessment of your translations.
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Easily connect with customers all over the world: Follow Unbabel’s three simple steps and enable your agents to speak every language via Zendesk.
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Discover Unbabel’s new free trial, granting you self-service access to our LangOps platform and first-hand experience of our high-quality translations at no cost.
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At LangOps Universe 2022, Unbabel joined with partner Mouser Electronics for a talk on localizing content at scale to accelerate international growth.
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Learn more about Unbabel's acquisition of EVS Translations (EVS), a Germany-based single-source translation supplier focusing on translation and project management.
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Unbabel is proud to announce the acquisition of EVS Translations, which will open new opportunities for growth and expand our global translation capabilities.
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Learn more about Unbabel’s latest developments, including the release of new Named Entity Recognition (NER) Models and the expansion of Polyglot’s functionalities.
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Two customer service experience leaders offer insights on how to implement a multilingual customer journey strategy across different regions and languages.
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Two support leaders offer insights on how to ensure customer support agents feel happy and empowered to deliver great customer service.
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A look back at the year’s trends in translation and highlights as experienced by Unbabel.
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Discover how to pick the perfect multilingual font with our Senior DTP Artist Cornelia Popov’s tips on translation-friendly typefaces, formatting, and typesetting.
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Which trends will shape 2023’s financial landscape, and what role will language have to play? Discover why fintech should adopt language operations to stay on top.
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Unbabel’s multilingual translation software integrates natively with Intercom so support agents can help customers in any language.
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Learn more about how iGaming brands are expanding into new global markets using human-refined AI for translations and localization.
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Gen Z gamers are more connected and tech-savvy than any age group before them. Learn how gaming companies can learn to speak their language and level up their CX.
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KPIs are key to achieving business goals, but have you built language and language tools into your CSATs, NPS, and TAT metrics?
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Here’s how CxOs can think about translating and localizing content for international markets to reach their business goals.
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Cybercrime victims are in a crisis and need clear answers fast in their native language. Here’s how cybercrime customer care teams can give it to them.
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Customer service is often the weak point of the gaming industry. Learn how gaming companies can leverage multilingual AI to buff their CX and beat the competition.
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