3 Tips to Reduce Customer Service Costs While Maintaining Excellent Support
How can customer service reduce costs? Read on for three tips on how to leverage AI and technology to maintain excellent support at lower cost.
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Blog
Blog
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Building Trust in Artificial Intelligence: The Pivotal Role of Quality Assessments
Unbabel ensures transparent quality evaluation through an advanced Language QA framework. Try our free demo for a quality assessment of your translations.
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3 Simple Steps to Enable Your Agents to Speak Every Language via Zendesk
Easily connect with customers all over the world: Follow Unbabel’s three simple steps and enable your agents to speak every language via Zendesk.
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Launching a LangOps Platform Self-Service Trial
Discover Unbabel’s new free trial, granting you self-service access to our LangOps platform and first-hand experience of our high-quality translations at no cost.
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Unbabel and Mouser Electronics Talk Content Localization at LangOps Universe
At LangOps Universe 2022, Unbabel joined with partner Mouser Electronics for a talk on localizing content at scale to accelerate international growth.
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Unbabel and EVS: FAQs
Learn more about Unbabel's acquisition of EVS Translations (EVS), a Germany-based single-source translation supplier focusing on translation and project management.
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Growing our Global Multilingual Offerings: EVS Translations Joins the Unbabel Family
Unbabel is proud to announce the acquisition of EVS Translations, which will open new opportunities for growth and expand our global translation capabilities.
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What’s New at Unbabel
Learn more about Unbabel’s latest developments, including the release of new Named Entity Recognition (NER) Models and the expansion of Polyglot’s functionalities.
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How to Support a Multilingual Customer Journey from Start to Finish
Two customer service experience leaders offer insights on how to implement a multilingual customer journey strategy across different regions and languages.
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Happy Customer Support Agents, Happy Customers
Two support leaders offer insights on how to ensure customer support agents feel happy and empowered to deliver great customer service.
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2022 Year In Review: Translation Trends and Company Highlights
A look back at the year’s trends in translation and highlights as experienced by Unbabel.
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Multilingual Fonts, Formatting, and Typesetting: Different Strokes for Different Languages
Discover how to pick the perfect multilingual font with our Senior DTP Artist Cornelia Popov’s tips on translation-friendly typefaces, formatting, and typesetting.
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Financial Services 2023 Trends and Trajectory: Why Fintech Should Adopt Language Operations to Get Ahead of the Curve
Which trends will shape 2023’s financial landscape, and what role will language have to play? Discover why fintech should adopt language operations to stay on top.
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Intercom Integrations for Translation: How Unbabel Delivers Seamless Multilingual Customer Support
Unbabel’s multilingual translation software integrates natively with Intercom so support agents can help customers in any language.
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iGaming Market: How to Beat the Odds with Multilingual CX
Learn more about how iGaming brands are expanding into new global markets using human-refined AI for translations and localization.
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Are Gen Z Gamers Cranking Up the CX Difficulty Level?
Gen Z gamers are more connected and tech-savvy than any age group before them. Learn how gaming companies can learn to speak their language and level up their CX.
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The Impact of Language Operations on Improving CSAT Scores and Other Customer Support KPIs
KPIs are key to achieving business goals, but have you built language and language tools into your CSATs, NPS, and TAT metrics?
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The Business Impact of Translation and Localization
Here’s how CxOs can think about translating and localizing content for international markets to reach their business goals.
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Cybercrime Customer Care: Deliver Multilingual Support in an Emergency
Cybercrime victims are in a crisis and need clear answers fast in their native language. Here’s how cybercrime customer care teams can give it to them.
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Gaming Customer Service Is Lagging: Here’s How Multilingual AI Can Reboot It
Customer service is often the weak point of the gaming industry. Learn how gaming companies can leverage multilingual AI to buff their CX and beat the competition.
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