A New Era in Quality Reporting is Here
Optimize your localization strategy with maximum access to quality transparency insights!
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Optimize your localization strategy with maximum access to quality transparency insights!
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Trying to figure out how to balance the cost, time, and quality of a translation project? We’ve compiled all the information you need.
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Explore what machine translation is, how it is different from human translation, and how the future and potential of translating software shape ours.
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Learn what drives translation pricing up or down, and see how translation companies structure their prices and the factors they consider.
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The keys to a quality translation service for strong customer service are a commitment to accuracy, a balance of machine and human precision, and scalability.
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Translation is critical in a global marketplace. Here’s a look at the different kinds of translation services so you can find the right fit for your business.
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Learn how to select a translation management system that meets your operational needs, improves your ROI, and enables you to maintain the highest CSAT scores.
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Learn what Unbabel focused on in Q1 to address the changing landscape of AI and help businesses manage their operations more efficiently, lower costs, and scale.
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Explore and compare the translation costs of in-house versus outsourced translators, plus the advantages and disadvantages of both approaches.
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Looking for a way to reduce your translation costs? Here’s how machine learning and quality estimation can help.
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Explore some of the most common hidden fees in translation projects, so you can avoid them and negotiate better translation costs with your service provider.
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Customer support leaders from very different industries offer insights about how AI can improve customer experiences.
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Translate CSV, XML, XLS, and more commonly used formats with Unbabel’s latest support for new file types, all without disrupting the structure of your content.
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Discover how a multilingual omnichannel approach can elevate the customer experience with Unbabel’s Henrique Dutra and Zendesk’s Kolton Kittleson.
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Customer service technology is an investment. The right tools increase agent productivity, lead to better engagement with customers, and elevate agent experience.
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Automation can be great for customer service, but it’s not without its downsides. Here’s the good and bad of automated customer support.
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Excellent customer service doesn’t have to come at an exorbitant cost. Learn more with experts Melanie Hornig, Johanna Pyykonen, and Adrian Swinscoe.
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At LangOps Universe, Unbabel joined with partner Springer Nature for a talk on delivering high-quality multilingual machine translations at scale.
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How can customer service reduce costs? Read on for three tips on how to leverage AI and technology to maintain excellent support at lower cost.
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Unbabel ensures transparent quality evaluation through an advanced Language QA framework. Try our free demo for a quality assessment of your translations.
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