4 Tips for Effective Software Localization
To effectively roll out your localization plan, you need to implement high-quality software. Here are four tips that will help you choose the right one for your business.
Read Article
We’ve culled together a wealth of resources to help you get wherever you need to go.
To effectively roll out your localization plan, you need to implement high-quality software. Here are four tips that will help you choose the right one for your business.
Read Article
Translation services for businesses can vary greatly, in approach and quality. Look for these key elements before onboarding a tool for your business.
Read Article
Effective multilingual translations for business require both speed and quality. Find out how Unbabel provides the best of both worlds.
Read Article
How can customer service reduce costs? Read on for three tips on how to leverage AI and technology to maintain excellent support at lower cost.
Read Article
Customer satisfaction scores help brands uncover important insights to help improve the customer experience. Learn more about how to properly analyze CSAT surveys.
Read Article
With nearly a year since the start of the pandemic, Unbabel conducted a survey with customer service (CS) leaders across a range of industries hailing from the U.S., U.K., and Germany. Here’s what w
Watch Video
Watch Video
With close to a year since the start of the pandemic, we decided to check in with over 1,000 consumers and 600 customer service leaders across a range of industries hailing from the U.S., U.K., and Ge
Watch Video
Logitech relies on Unbabel to empower its agents to communicate with its growing, global customer base across 13 verticals and 16 languages.
Read Article
As a multilingual entrepreneur, I’ve always been fascinated with the idea of building universal understanding. If that sounds somewhat lofty and ambiguous, let me explain. Many organizations find...
Read Article
Microsoft relies on Unbabel to empower their agents to deliver customer support on email and chat across 10 different languages and 7 product lines.
Read Article
Welcome to the first installment of our “Customer Service Heroes” series, where we invite inspiring customer service leaders to share their advice for running successful teams. Axel Kruse is the...
Read Article
After years of hype, Artificial Intelligence (AI) is getting real, and one of the top use cases is Customer Service. Discover how leveraging AI can help drive efficiencies, reduce team churn and delig
Read Article
At the beginning of each year, I like to think back on what we’ve accomplished this year from a customer and product perspective, and where Unbabel is going in the future. While 2020 was an...
Read Article
Discover how Skyscanner increased its CSAT scores by more than 22%, with Unbabel’s AI-powered, human-refined translation solution.
Read Article
Unpredictable is the best word for 2020. Even though entire organizations were affected by the global pandemic, customer service operations often felt the pressure most directly—with sky-high...
Read Article
For more than 175 years, publisher Springer Nature has supported the world’s academic community by facilitating the creation and consumption of high quality significant research. From researchers...
Read Article
TomTom was facing challenges delivering multilingual support at the speed its customers required. That’s where Unbabel came in.
Read Article
Logitech, the world’s leading PC and mobile accessories manufacturer, deploys a workforce of 7,000+ to distribute products in over 100 countries. So when the Covid-19 pandemic hit in March of...
Read Article
Zenly, the leading social map app, turned to Unbabel to deliver seamless multilingual support, reducing turnaround time by 83% and taking their deflection game to the next level.
Read Article
Loading More...